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After-sales Services

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User Guide

Warranty Policy

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FAQ

- Q: Quels sont les avantages des centrales au lithium par rapport aux générateurs d'essence?
  A: More compact and lightweight;
     Zero emissions, eco-friendly;
     Cost-efficient, less maintenance;
     More flexible recharging;
     Support multiple charging.
- Q: Quelles sont les applications des centrales électriques?
  A: Indoor: home backup power supply;
  Outdoor: off-grid camping, adventure, van life;
  Emergency: CPAP, disasters.
- Q: Quels types d'appareils votre centrale peut-elle facturer?
  A: The power station can charge almost all devices based on its built-in inverter, such as CPAP, laptop, phone, tablet, led lamp, drone, mini fridge, TV, camera, etc.
- Q: Combien de temps la centrale peut-elle exécuter mon appareil?
  A: Running time = Battery capacity × DoD × η ÷ Device rated power DoD refers to Depth of Discharge and η is local inverter efficiency.
  1) The formula is NOT suitable for inductive loads with compressors, like refrigerator, air conditioner, etc.
  2) The above data is for reference ONLY.
- Q: Le panneau solaire Bluetti est-il étanche?
  A: No. Please do NOT expose it to constant rain or snow.
- Q: Où puis-je trouver des informations pertinentes pour des produits spécifiques?
  A: You can refer to the specifications and FAQs on the product page, or download the User Manual for you reference. If you need any further assistance, please don't hesitate to contact us at service@bluettipower.com.
- Q: Bluetti Portable Power Station peut-il facturer simultanément la charge et la décharge?
  A: Sure. However, in order to better protect the cycle life of the battery, it is not recommended to charge and discharge the battery at the same time.
- Q: Puis-je utiliser un panneau solaire Bluetti-Supp comme PV200 pour facturer la centrale électrique tierce?
  A: Yes, as long as the third party power station:
  1. Support solar charging;
  2. Capable of 26.1V DC/PV input.
  3. With MC4 connector.
- Q: Comment contacter le service Bluetti?
  A: 1. SNS media: Facebook/Instagram/YouTube;
  2. Email: service@bluettipower.com.
- Q: Où puis-je découvrir le numéro de série?
  A: The SN is usually at the bottom of the power station, you can also find the SN via the device's display and BLUETTI APP.

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