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After-sales Services

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User Guide

Warranty Policy

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FAQs

- Q: What are the advantages of lithium power stations compared to gasoline generators?
  A: More compact and lightweight;
     Zero emissions, eco-friendly;
     Cost-efficient, less maintenance;
     More flexible recharging;
     Support multiple charging.
- Q: What are the applications of power stations?
  A: Indoor: home backup power supply;
  Outdoor: off-grid camping, adventure, van life;
  Emergency: CPAP, disasters.
- Q: What types of devices can your power station charge?
  A: The power station can charge almost all devices based on its built-in inverter, such as CPAP, laptop, phone, tablet, led lamp, drone, mini fridge, TV, camera, etc.
- Q: How long can the power station run my device?
  A: Running time = Battery capacity × DoD × η ÷ Device rated power DoD refers to Depth of Discharge and η is local inverter efficiency.
  1) The formula is NOT suitable for inductive loads with compressors, like refrigerator, air conditioner, etc.
  2) The above data is for reference ONLY.
- Q: Is BLUETTI solar panel waterproof?
  A: No. Please do NOT expose it to constant rain or snow.
- Q: Where can I find relevant information for specific products?
  A: You can refer to the specifications and FAQs on the product page, or download the User Manual for you reference. If you need any further assistance, please don't hesitate to contact us at service@bluettipower.com.
- Q: Can BLUETTI portable power station charge and discharge simultaneously?
  A: Sure. However, in order to better protect the cycle life of the battery, it is not recommended to charge and discharge the battery at the same time.
- Q: Can I use BLUETTI solar panel-such as PV200 to charge third party power station?
  A: Yes, as long as the third party power station:
  1. Support solar charging;
  2. Capable of 26.1V DC/PV input.
  3. With MC4 connector.
- Q: How to contact BLUETTI service?
  A: 1. SNS media: Facebook/Instagram/YouTube;
  2. Email: service@bluettipower.com.
- Q: Where I can find out the Serial Number?
  A: The SN is usually at the bottom of the power station, you can also find the SN via the device's display and BLUETTI APP.

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