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FAQ

1. Free Shipping for all orders.

2. How long does delivery take?

When you have placed the order, the normal shipping time is 5-7 days.
When it meets the weekend, Staff is on holiday, so the time will be delayed by 2 days.
Thank you for your understanding.

3. How will my delivery be shipped?

UPS,CANADA POST functions as our logistics partner to ship out BLUETTI products.

4. I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

5. Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

6. What do I need to do when I received a different product than what I ordered?

Please contact customer support at sale-ca@bluettipower.com

Order Number Est. Shipping Date From the US Warehouse
Order Number Est. Shipping Date From the US Warehouse
AC200Max
Order after Dec 29: Will be shipped mid-Jan 2022.
AC200Max & B230
AC200MAX Will be shipped mid-Jan 2022.
B230
In stock All orders have been shipped.
AC300&B300
"BLUETTI-US5961" to "BLUETTI-US6678 Will ship by January 18th.
“BLUETTI-US6679" to "BLUETTI-US9609” Will ship by January 25th.
“BLUETTI-US9610" to "BLUETTI-US10438” Will ship by February 1th.
"BLUETTI-US10439" to "BLUETTI-US12042" Will ship by February 8th.
"BLUETTI-US12043" to "BLUETTI-US12850" Will ship by February 15th.
"BLUETTI-US12853" to "BLUETTI-US15294" Will ship by February 22th.
" The Rest Orders" Will ship by February 28th.
PV200 (Bundled With AC200Max)
All orders with order number BLUETTI-US11003 to BLUETTI-US12538 will be shipped in December.
Orders after US12538 will be shipped in January.